Patient Participation Group

We want your ideas and opinions! Are you interested in supporting the practice in delivering & developing patient services?

We are looking for patients from all age groups, social and cultural backgrounds to help us. §We are establishing a Patient Reference Group and a ‘Virtual’ Patient Reference Group to gather the views and represent our practice population

If you are interested in being involved or would like more information, please pick up one of our leaflets ‘Patient & Public Involvement’ from one of our reception team or contact us via this section.

Dear Patient,

We would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance

The next meeting of the North Hill Medical Group Patient Reference Group is scheduled for Thursday 23rd February at North Hill Surgery.  Refreshments from 6.30pm and the meeting is due to start at 6.45pm.  Anyone wishing to get involved, please contact Glenys Talbot on 01206 578070 or e-mail nhmg.prg@nhs.net .

Patient Reference Group Minutes - 19th January 2012

Patient Reference Group Minutes - 6th Dec 2011

Patient Reference Group Minutes - 3rd Nov 2011 

Your views are very important to us and we, the Patient Reference Group are working with the Partners and Staff at North Hill Medical Group to ensure that your surgery is providing you with the best possible service.  We have compiled a Patient Survey and asking as many patients as possible to complete this anonymous survey, giving us your honest views and return to the practice by 10^th February 2012, we will then be able to build up an accurate picture of the patients opinions in the practice.  To complete this survey either follow the link below or ask for a copy from on eof our Receptionists.

Patient Survey Jan 2012

Surveys can be returned via email to nhmg.prg@nhs.net or to our collection boxes located in the Reception areas.

Click the following link to our practice National Patient Survey for April 2010 - March 2011:

North Hill Medical Group Patient Survey 2010- 2011

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