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Welcome to the North Hill Medical Group

North Hill Medical Group serves part of Colchester town centre and a large rectangular area to the north of the town. We have three surgeries: one in town, one in West Bergholt and one in Nayland. Each surgery is open five days a week and offers a full range of routine services. In this way the practice offers a convenient local service where each surgery team gets to know its patients well. At the same time, by working within a bigger group, we are able to offer a wide range of services. These include a dedicated Same Day team which ensures that patients can get help on the day when needed, and in-house referrals to doctors and nurses with particular expertise in certain areas.

Over the last ten years there has been continued major investment in each of our 3 sites, not only in the premises themselves but in equipment and continued training and development of all our practice staff. In 2005 we became an accredited training practice linked with Cambridge University, providing training for medical students and GP Registrars.

INFORMATION FOR PATIENT

Online services - please note that from 3.30pm on the 7th November until 8am on the 8th November the online service will be unavailable due to maintenance.  Please ensure that you order your medication online before the 7th November to avoid delay.  Normal service will resume from 8am on the 8th November. We apologise for the inconvenience.

NOTICE TO ALL NORTH HILL SURGERY PATIENTS

It is with sadness that we are notifying you that the current lease on the North Hill Surgery and Nunns Road building will shortly come to an end as the owners have decided to sell it.

 The staff of North Hill Surgery will be relocating between our other practices (West Bergholt Surgery, Nayland Surgery and Creffield Medical Centre).

In order to help us manage where we distribute the doctors/nurses and administrative staff we would like to ask you for your opinion on where you would prefer to be seen in the future.

Please ask our reception team for a copy of our questionnaire which asks where you would like to be seen in the future and gives you the opportunity to ask any questions.  Alternatively please find a copy of this questionnaire on our website which you can then email to northhillsurgery@nhs.net

We will be producing a “Frequently Asked Questions” document within the next month and this will be available in the surgery or online.

We are aware that this change will cause uncertainty and inconvenience for our patients and we are grateful for your views.

Creffield Medical Group

When will I feel better?

How do I arrange an appointment or a home visit?  Please follow the link below for our information leaflet.

Appointment and visit information

Need to find out where you can go to obtain medical help and advice. Please access the details on this link

What is the right route for me to get medical care and advice

Our practice information booklet can be accessed and downloaded from this link

Practice Handbook

PATIENTS WITH MOBILITY PROBLEMS

Information for patients with mobility problems or requiring easy access

SURGERY TRAINING AFTERNOONS

Every few months the practice closes for an afternoon to allow us to undertake training for staff and GPs. This means that, on that day only, all our three surgeries close at 12.30pm instead of 6.30pm. On these afternoons, access to a GP is provided through the Out of Hours Service; you will be automatically directed to them from our usual surgery number.

The next training afternoon is Wednesday 18th July.

 

 

(Site updated 20/08/2018)
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